Privacy policy.
This policy explains what information Lone Star Roofing of Texas collects through this website, why, who it goes to, and how to ask us to change or delete it. The short version: we use your details to reply to you and do the job you asked about, and we don't sell them.
Last updated November 12, 2026
Who we are
Lone Star Roofing of Texas is a roofing company working in Texas. In this policy, “we” and “us” mean Lone Star Roofing of Texas. You can reach us about privacy at info@lonestarroofingoftexastx.com or (833) 332-1958.
What we collect
When you send the estimate form, we collect what you type into it:
- your name, phone number and email address
- the street address or ZIP code of the property
- the service you need, whether water is coming in, your message and the best time to call
We also record the page you sent the form from and, if the link you followed had them, the campaign tags in the web address (such as utm_source). This tells us how people find us.
When you call or email us, we keep a record of the conversation and the details you give us so we can do the work.
How we use it
We use your information to:
- reply to you and arrange an estimate
- give you a price and do the work you agree to
- send invoices and keep the records the law requires
- follow up about a job we've done for you, such as warranty questions
We do not sell your personal information, and we do not share it with other companies for their own marketing.
Who we share it with
We share your information only with the people who help us do the job, and only what they need:
- the service that receives website form submissions and stores our customer records
- our email and phone providers
- material suppliers and manufacturers, for example to register a warranty
- your insurance company or adjuster, if you ask us to work with them on a claim
We may also share information if the law requires it, or to protect our rights in a dispute.
Cookies and analytics
This website does not use advertising cookies. If we add a website analytics tool to understand how the site is used, we will name it here and explain what it collects before it goes live.
How long we keep it
If you send an enquiry and we don't end up working together, we delete your details when we no longer need them to reply to you. If we do work for you, we keep job records for as long as we need them for warranties, tax and legal purposes.
Keeping it safe
The website uses an encrypted connection (HTTPS), and we limit access to customer records to the people who need them. No system is perfectly secure, so please don't send payment card details through the website form.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email info@lonestarroofingoftexastx.com or call (833) 332-1958. We may need to keep some records where the law requires it, and we'll tell you if that applies.
Children
This website is meant for adults arranging roofing work. We don't knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we'll update the date at the top of this page. See also our terms of use.